{"id":81159,"date":"2015-06-26T13:01:23","date_gmt":"2015-06-26T10:01:23","guid":{"rendered":"http:\/\/www.techpress.gr\/?p=81159"},"modified":"2017-01-12T16:33:41","modified_gmt":"2017-01-12T13:33:41","slug":"%ce%b7-samsung-%ce%b4%ce%b9%ce%b1%ce%ba%cf%81%ce%af%ce%b8%ce%b7%ce%ba%ce%b5-%cf%83%cf%84%ce%bf-crm-grand-prix","status":"publish","type":"post","link":"https:\/\/www.techpress.gr\/index.php\/archives\/81159","title":{"rendered":"\u0397 Samsung \u03b4\u03b9\u03b1\u03ba\u03c1\u03af\u03b8\u03b7\u03ba\u03b5 \u03c3\u03c4\u03bf CRM Grand Prix"},"content":{"rendered":"<blockquote><p><strong>\u0397 Samsung Electronics Hellas \u03b4\u03b9\u03b1\u03ba\u03c1\u03af\u03b8\u03b7\u03ba\u03b5 \u03bc\u03b5 \u03b4\u03cd\u03bf \u03b2\u03c1\u03b1\u03b2\u03b5\u03af\u03b1 \u03c3\u03c4\u03bf\u03bd \u03b5\u03c4\u03ae\u03c3\u03b9\u03bf \u03b4\u03b9\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03bc\u03cc \u00abTeleperformance Hellas CRM Grand Prix 2014\u00bb, \u03ad\u03bd\u03b1 &#8220;\u03a7\u03c1\u03c5\u03c3\u03cc&#8221; \u03ba\u03b1\u03b9 \u03ad\u03bd\u03b1 &#8220;\u039c\u03b5\u03b3\u03ac\u03bb\u03bf&#8221; \u0392\u03c1\u03b1\u03b2\u03b5\u03af\u03bf.<br \/>\n<\/strong><\/p><\/blockquote>\n<p><a href=\"http:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_1.jpg\"><img decoding=\"async\" class=\"lazyload alignleft size-thumbnail wp-image-81160\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27150%27%20height%3D%2782%27%20viewBox%3D%270%200%20150%2082%27%3E%3Crect%20width%3D%27150%27%20height%3D%2782%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"http:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_1-150x82.jpg\" alt=\"Samsung_Grand Prix 2014_1\" width=\"150\" height=\"82\" \/><\/a>\u0397 Samsung Electronics Hellas \u03b4\u03b9\u03b1\u03ba\u03c1\u03af\u03b8\u03b7\u03ba\u03b5 \u03c9\u03c2 \u03c4\u03bf \u03ba\u03b1\u03bb\u03cd\u03c4\u03b5\u03c1\u03bf \u039a\u03ad\u03bd\u03c4\u03c1\u03bf \u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03a0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03bc\u03b5 \u03c4\u03bf \u03a7\u03c1\u03c5\u03c3\u03cc \u0392\u03c1\u03b1\u03b2\u03b5\u03af\u03bf \u03c3\u03c4\u03b7\u03bd \u03ba\u03b1\u03c4\u03b7\u03b3\u03bf\u03c1\u03af\u03b1 \u00abTelephone Response \u03ad\u03c9\u03c2 50 \u03b5\u03ba\u03c0\u03c1\u03bf\u03c3\u03ce\u03c0\u03bf\u03c5\u03c2\u00bb \u03ba\u03b1\u03b9 \u03c4\u03bf \u039c\u03b5\u03b3\u03ac\u03bb\u03bf \u0392\u03c1\u03b1\u03b2\u03b5\u03af\u03bf \u03c3\u03c4\u03b7\u03bd \u03ba\u03b1\u03c4\u03b7\u03b3\u03bf\u03c1\u03af\u03b1 \u00abMultimedia Response\u00bb \u03c3\u03c4\u03bf\u03bd \u03b5\u03c4\u03ae\u03c3\u03b9\u03bf \u03b4\u03b9\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03bc\u03cc Teleperformance Hellas CRM Grand Prix 2014. \u0397 \u03b1\u03c0\u03bf\u03bd\u03bf\u03bc\u03ae \u03c4\u03c9\u03bd \u03b2\u03c1\u03b1\u03b2\u03b5\u03af\u03c9\u03bd \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03bf\u03c0\u03bf\u03b9\u03ae\u03b8\u03b7\u03ba\u03b5 \u03c4\u03b7\u03bd \u03a0\u03b1\u03c1\u03b1\u03c3\u03ba\u03b5\u03c5\u03ae 19 \u0399\u03bf\u03c5\u03bd\u03af\u03bf\u03c5, 2015.<\/p>\n<p>&nbsp;<\/p>\n<p>\u038c\u03c0\u03c9\u03c2 \u03b4\u03ae\u03bb\u03c9\u03c3\u03b5 \u03bf \u0393\u03b9\u03ce\u03c1\u03b3\u03bf\u03c2 \u0391\u03bd\u03b4\u03c1\u03b5\u03b1\u03b4\u03ac\u03ba\u03b7\u03c2, \u0395\u03c0\u03b9\u03ba\u03b5\u03c6\u03b1\u03bb\u03ae\u03c2 \u03c4\u03bf\u03c5 \u03c4\u03bc\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2 \u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03a0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03c4\u03b7\u03c2 Samsung Electronics Hellas, \u00ab\u0397 \u03b4\u03b9\u03c0\u03bb\u03ae \u03b1\u03c5\u03c4\u03ae \u03b4\u03b9\u03ac\u03ba\u03c1\u03b9\u03c3\u03b7 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03af \u03b1\u03bd\u03c4\u03b1\u03bc\u03bf\u03b9\u03b2\u03ae \u03b3\u03b9\u03b1 \u03c4\u03bf \u03c0\u03ac\u03b8\u03bf\u03c2, \u03c4\u03b7\u03bd \u03b1\u03c6\u03bf\u03c3\u03af\u03c9\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03c3\u03ba\u03bb\u03b7\u03c1\u03ae \u03b4\u03bf\u03c5\u03bb\u03b5\u03b9\u03ac \u03c4\u03c9\u03bd \u03b5\u03c1\u03b3\u03b1\u03b6\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd \u03bc\u03b1\u03c2 \u03c3\u03c4\u03b7\u03bd \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd. \u038c\u03bb\u03bf\u03b9 \u03b5\u03bc\u03b5\u03af\u03c2 \u03c3\u03c4\u03b7 Samsung Electronics Hellas \u03b4\u03b5\u03c3\u03bc\u03b5\u03c5\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03bd\u03b1 \u03c3\u03c5\u03bd\u03b5\u03c7\u03af\u03c3\u03bf\u03c5\u03bc\u03b5 \u03bd\u03b1 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03b9\u03bf\u03cd\u03bc\u03b5 \u03c4\u03b9\u03c2 \u03c5\u03c8\u03b7\u03bb\u03ad\u03c2 \u03c0\u03c1\u03bf\u03c3\u03b4\u03bf\u03ba\u03af\u03b5\u03c2 \u03c4\u03c9\u03bd \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03bc\u03b1\u03c2, \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03bd\u03c4\u03ac\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03ac\u03c1\u03b9\u03c3\u03c4\u03b7 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u00bb.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_2.jpg\"><img decoding=\"async\" class=\"lazyload alignleft size-thumbnail wp-image-81163\" src=\"http:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_2-150x101.jpg\" data-orig-src=\"http:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_2-150x101.jpg\" alt=\"Samsung_Grand Prix 2014_2\" width=\"150\" height=\"101\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27150%27%20height%3D%27101%27%20viewBox%3D%270%200%20150%20101%27%3E%3Crect%20width%3D%27150%27%20height%3D%27101%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_2-150x101.jpg 150w, https:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_2-300x203.jpg 300w, https:\/\/www.techpress.gr\/wp-content\/uploads\/2015\/06\/Samsung_Grand-Prix-2014_2.jpg 480w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>\u039f \u03b5\u03c4\u03ae\u03c3\u03b9\u03bf\u03c2 \u03b8\u03b5\u03c3\u03bc\u03cc\u03c2 \u03c4\u03bf\u03c5 CRM Grand Prix \u03ad\u03c7\u03b5\u03b9 \u03ba\u03b1\u03b8\u03b9\u03b5\u03c1\u03c9\u03b8\u03b5\u03af \u03c3\u03c4\u03b7\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd Teleperformance Hellas, \u03bc\u03ad\u03bb\u03bf\u03c2 \u03c4\u03bf\u03c5 \u03c0\u03bf\u03bb\u03c5\u03b5\u03b8\u03bd\u03b9\u03ba\u03bf\u03cd \u03bf\u03bc\u03af\u03bb\u03bf\u03c5 \u03c4\u03b7\u03c2 Teleperformance, \u03c4\u03b7\u03c2 \u03bc\u03b5\u03b3\u03b1\u03bb\u03cd\u03c4\u03b5\u03c1\u03b7\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03af\u03b1\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03bf\u03c7\u03ae \u00abMultichannel Customer Experience Management Outsourcing\u00bb \u03c3\u03c4\u03bf\u03bd \u03ba\u03cc\u03c3\u03bc\u03bf, \u03bc\u03b5 \u03c3\u03ba\u03bf\u03c0\u03cc \u03c4\u03b7\u03bd \u03b1\u03bd\u03ac\u03b4\u03b5\u03b9\u03be\u03b7 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03b2\u03c1\u03ac\u03b2\u03b5\u03c5\u03c3\u03b7 \u03c4\u03c9\u03bd \u03ba\u03b1\u03bb\u03cd\u03c4\u03b5\u03c1\u03c9\u03bd Contact Centers \u03ba\u03ac\u03b8\u03b5 \u03c7\u03ce\u03c1\u03b1\u03c2.<\/p>\n<p>&nbsp;<\/p>\n<p>\u03a3\u03c4\u03b7\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1 \u03bf \u03b4\u03b9\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03bc\u03cc\u03c2 \u03b4\u03b9\u03b5\u03be\u03ac\u03b3\u03b5\u03c4\u03b1\u03b9 \u03b3\u03b9\u03b1 \u03b4\u03ad\u03ba\u03b1\u03c4\u03b7 \u03ad\u03ba\u03c4\u03b7 \u03c3\u03c5\u03bd\u03b5\u03c7\u03ae \u03c7\u03c1\u03bf\u03bd\u03b9\u03ac \u03bc\u03b5\u03c4\u03b1\u03be\u03cd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03b9\u03ce\u03bd \u03b1\u03c0\u03cc \u03b4\u03b9\u03b1\u03c6\u03bf\u03c1\u03b5\u03c4\u03b9\u03ba\u03bf\u03cd\u03c2 \u03ba\u03bb\u03ac\u03b4\u03bf\u03c5\u03c2. \u03a3\u03c4o \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03c4\u03bf\u03c5 \u03b4\u03b9\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03bc\u03bf\u03cd, \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03bf\u03c0\u03bf\u03b9\u03ae\u03b8\u03b7\u03ba\u03b1\u03bd \u00ab\u039c\u03c5\u03c3\u03c4\u03b9\u03ba\u03ad\u03c2 \u03ba\u03bb\u03ae\u03c3\u03b5\u03b9\u03c2\u00bb (Mystery Calls) \u03ba\u03b1\u03b9 \u00ab\u039c\u03c5\u03c3\u03c4\u03b9\u03ba\u03ac E-mails\u00bb (Mystery e-mails) \u03c3\u03b5 \u03ba\u03ac\u03b8\u03b5 \u03b4\u03b9\u03b1\u03b3\u03c9\u03bd\u03b9\u03b6\u03cc\u03bc\u03b5\u03bd\u03bf \u039a\u03ad\u03bd\u03c4\u03c1\u03bf \u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd, \u03b2\u03ac\u03c3\u03b5\u03b9 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03c9\u03bd \u03ba\u03c1\u03b9\u03c4\u03b7\u03c1\u03af\u03c9\u03bd \u03b1\u03be\u03b9\u03bf\u03bb\u03cc\u03b3\u03b7\u03c3\u03b7\u03c2.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1001003,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,1,36],"tags":[23511,17,1791,1727],"class_list":["post-81159","post","type-post","status-publish","format-standard","hentry","category-events","category-news","category-it_news","tag-crm-grand-prix","tag-samsung","tag-1791","tag-1727"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0397 Samsung \u03b4\u03b9\u03b1\u03ba\u03c1\u03af\u03b8\u03b7\u03ba\u03b5 \u03c3\u03c4\u03bf CRM Grand Prix - techpress.gr<\/title>\n<meta name=\"description\" content=\"- \u0397 Samsung Electronics Hellas \u03b4\u03b9\u03b1\u03ba\u03c1\u03af\u03b8\u03b7\u03ba\u03b5 \u03bc\u03b5 \u03b4\u03cd\u03bf \u03b2\u03c1\u03b1\u03b2\u03b5\u03af\u03b1 \u03c3\u03c4\u03bf\u03bd \u03b5\u03c4\u03ae\u03c3\u03b9\u03bf \u03b4\u03b9\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03bc\u03cc \u00abTeleperformance Hellas CRM Grand Prix 2014\u00bb, \u03ad\u03bd\u03b1 &quot;\u03a7\u03c1\u03c5\u03c3\u03cc&quot; \u03ba\u03b1\u03b9 \u03ad\u03bd\u03b1 &quot;\u039c\u03b5\u03b3\u03ac\u03bb\u03bf&quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.techpress.gr\/index.php\/archives\/81159\" 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